Contact Us

PLEASE NOTE: For any inquiries regarding:

• your order returns
• damages
• cancellations
• exchanges and
• shipment updates

please email us at customer@firecomfort.com or call our toll free number (888) 508-2896 and speak to one of our customer service pros.

We have an online dedicated customer service after-sales team staff to help you.

You will get the best service and response by emailing the details of your inquiry along with your order number. We usually reply within a business day.